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FAQ
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Auto Answer
How does Survey Tester learn to auto-answer questions? Survey Tester uses machine learning to adapt based on initial manual testing. During these early tests, it analyzes the types of questions and identifies valid input formats—such as whether a field requir...
Notification, Permissions and Subscriptions
Worried about Notification, Permissions and Subscriptions?
Notifications
Description: What it is: Alerts or messages sent to users about updates, changes, or actions. Purpose: Keeps users informed about relevant activity (e.g., new comments, status changes). Triggered by: Events within the tool, often based on subscriptions or...
Permissions
Description: What it is: Access rights that determine what a user can see or do within the tool. Purpose: Controls security and user roles (e.g., view, edit, manage). Assigned by: Admins or system rules based on roles or manual assignment. User control: ...
Subscriptions
Description: What it is: A user’s opt-in or automatic enrollment to receive updates about specific project. Purpose: Ensures users stay informed about changes or activity in areas of interest. Triggered by: Manual opt-in, auto-subscribe settings, or role-...
New PageExample Scenario
A user has permission to view and edit Project A. They subscribe to Project A, either manually or via auto-subscribe. When someone updates Project A, they receive a notification about the change. If their permission is revoked but the subscription remai...
Enable Incognito mode
Santosh: Why use Incognito mode? To enable using Survey Tester in Incognito mode, please follow the below steps. 1. Open the browser extensions page by typing "chrome://extensions" in the browser address bar. 2. Look for "SurveyTester Browser Extension" ...
SurveyBots
SurveyBots are missing when I start a test run
If you are unable to see the SurveyBots on the Test Run window, this is becasue your setting for "Enable Auto Answer" was not tickets. To enable the SurveyBots goto Project Details -> General Project Settings -> and tick the box for 'Enable Auto Answer'
General Queries
Queries
Forgot Password
I forgot my password and requested a reset mail, but it does not arrive Check the basics Confirm you used the correct email address associated with your account. Check your spam/junk, Promotions, and other folders for the reset email. Check wit...
Using Sample with the project
Can I use Sample IDs with SurveyTester? -> Yes. Sample IDs can be used with SurveyTester. How to link SampleID? Project Details -> GeneralGeneral Project Settings -> Placeholder -> Click on 'SAMPLEID' 3. Click Add Sample Records button. 4. Enter ...
Add User
How do I add a user to SurveyTester? User can be added to a project based on ROLE or an individual USER. To add a ROLE: Project Details -> Permission -> ROLE -> Click ADD button Select Role -> Click ADD button Likewise, to add a USER: ...
Testing Surveys
TestCase Popup not available
Q: I created a Test Case but don’t see the pop-up on the Survey Tester ribbon. What should I do? A:Follow these steps: Click Test Survey and choose your Test Case from the list. If you want to edit existing questions or add new ones while testing, check t...
Free Trial
Login Access
I was able to use the free trial survey tester after the registered and did my first test, but now when I use the same email to login it takes me to a sign up page. When I enter my information and click "save and login to Survey Tester" it doesn't do anything....
New Page
Using SurveyTester with Incognito Mode
When it’s needed, why it matters, and what to watch out for When testing online surveys, browser state matters more than many teams realize. Cookies, local storage, cached scripts, and login sessions can all influence how a survey behaves — sometimes in subtl...