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Auto-Detect Issues
The Auto-Detect Issues feature helps you proactively identify and resolve common survey problems that may negatively impact respondent experience and data quality. When enabled, SurveyTester automatically scans your survey for structural, formatting, and conte...
Exporting Issues to Excel
Once issues are logged in SurveyTester, users have the option to export them into an Excel file for further analysis or reporting. You can either export all issues or apply filters to download only specific records based on your requirements. Steps to Expor...
Creating A New Issue
Logging and Managing Issues During Survey Testing The Issues feature allows testers to log, track, and review issues identified while testing a survey. Issues can be created directly from the survey interface and managed through the Issues tab. When to Use...
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Manage Locked Roles
Roles and Permissions Management Roles determine which features and functions users can access within the SurveyTester platform. Proper role management helps maintain security, ensures users have the correct level of access, and prevents accidental changes to...
Who has access to my projects?
Project Permissions allow administrators to control which users and roles can access a specific project. While most administrators have access to all projects by default, project-level permissions provide additional control over who can view and work on indivi...
Company Setting for Fields on the Issues Page
The fields displayed on the Issues page are configured at the company level under Company Settings > Issue Handling > Field Names for the Excel Export. These settings define the default fields available for issue display and export. By default, the following ...
Estimated Length of Interview
The Estimated Length of Interview feature helps users understand how long a survey is expected to take based on completed manual and bot test runs. The estimate is calculated using actual response times and presented for different respondent behavior profiles....