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Change Password
How to Change Your Password You can easily update your password from the My Account section of y...
Qualtrics Test Runs Not Starting Fresh
Issue Summary When initiating a test run in Qualtrics, the platform may reopen a previous test s...
Repeat Test Run in SurveyTester
Repeating a test run is a powerful feature in SurveyTester that simplifies the process of re‑test...
Auto Answer
How does Survey Tester learn to auto-answer questions? Survey Tester uses machine learning to op...
TestCase Popup not available
Q: I created a Test Case but don’t see the pop-up on the Survey Tester bar at the bottom of the p...
Dashboard showing labels in mixed languages
Why are there mixed languages on the Pages & Routing page? Reason 1: The Language Setup was not ...
Multi‑Country, Multi‑Audience Project Setup
Do we need to create separate links for each market or audience? Currently, our survey programmer...
SurveyBots are missing when I start a test run
If you don’t see the SurveyBots in the Test Survey window, or if automated testing hasn’t been en...
Forgot Password or Reset Password
I forgot my password and requested a reset email, but it has not arrived. Check the basics ...
Using Sample with a project
Can I use Sample IDs with SurveyTester? -> Yes. Sample IDs can be used with SurveyTester. How t...
Add Role / User to a Project
When no ROLES / USERS assigned to a project you will see the below - Add a user to a Project? ...
Free Trial Login Access
Login Issue Some users report that after completing their first test with the free trial, they t...
Export Screenshots
Export Screenshot in SurveyTester SurveyTester stores the HTML output from the browser and reuse...
Survey Information
Q: Can SurveyTester access or store internal survey information such as quota status, screenout r...
Screenshots Export (Blog)
Beyond the Pixels: Why Screenshots Matter in Survey Testing Screenshots aren't just pretty pictu...
Welcome to the SurveyTester Academy
Find answers, learn best practices, and troubleshoot common issues. • Getting started with Sur...