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Welcome to the SurveyTester Academy
Find answers, learn best practices, and troubleshoot common issues. • Getting started with Sur...
Classification Fields
Classification Fields help structure issue reporting. Field Sets group them for projects. You con...
Dashboard showing labels in mixed laguages
Why are there mixed laguages? Reason 1: The Language Setup was not done, so SurveyTester puts ev...
Using SurveyTester with Incognito Mode
When it’s needed, why it matters, and what to watch out for When testing online surveys, browser...
TestCase Popup not available
Q: I created a Test Case but don’t see the pop-up on the Survey Tester ribbon. What should I do? ...
Login Access
I was able to use the free trial survey tester after the registered and did my first test, but no...
Enable Incognito mode
Santosh: Why use Incognito mode? To enable using Survey Tester in Incognito mode, please foll...
Using Sample with the project
Can I use Sample IDs with SurveyTester? -> Yes. Sample IDs can be used with SurveyTester. How t...
Add User
How do I add a user to SurveyTester? User can be added to a project based on ROLE or an individu...
Forgot Password
I forgot my password and requested a reset mail, but it does not arrive Check the basics Co...
SurveyBots are missing when I start a test run
If you are unable to see the SurveyBots on the Test Run window, this is becasue your setting for ...
New PageExample Scenario
A user has permission to view and edit Project A. They subscribe to Project A, either manually...
Subscriptions
Description: What it is: A user’s opt-in or automatic enrollment to receive updates about spec...
Permissions
Description: What it is: Access rights that determine what a user can see or do within the too...
Notifications
Description: What it is: Alerts or messages sent to users about updates, changes, or actions. ...
Auto Answer
How does Survey Tester learn to auto-answer questions? Survey Tester uses machine learning to ad...