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Project Phase & Milestone
Clients often ask how they can measure the number of iterations (back‑and‑forth review rounds) ...
Adding Multiple Languages
Auto‑Importing Languages Using Test Survey URLs For projects containing multiple languages you n...
How to Use Milestones
1. Filter Issues by Milestone Filtering issues by milestone allows you to view: Total iss...
Classification Fields
Classification Fields help structure issue reporting. Field Sets group them for projects. You con...
Result Filter
Result Filter allows you to narrow down the list of issues displayed under the Issues tab. By app...
Add User / Role to SurveyTester
To add a new USER, click on the gear icon on the top right corner and go to the Administration & ...
Project Search
Searching for Projects You can locate projects in the project list using either keyword search o...
Duplicate a Role
Creating a New Role by Duplicating an Existing One Administrators can quickly create a new role ...
Create Test Case with additional Parameters
If you have more than one parameter (e.g., device type, channel, custom routing values) to pass i...
Using SurveyTester with Incognito Mode
When it’s needed, why it matters, and what to watch out for When testing online surveys, browser...
Enable Incognito mode
To enable using Survey Tester in Incognito mode, please follow the steps below. 1. Open the brow...
Installing the SurveyTester Extension
Overview SurveyTester works directly in your browser through a browser extension. Installing it ...
Change Password
How to Change Your Password You can easily update your password from the My Account section of y...
Qualtrics Test Runs Not Starting Fresh
Issue Summary When initiating a test run in Qualtrics, the platform may reopen a previous test s...
Repeat Test Run in SurveyTester
Repeating a test run is a powerful feature in SurveyTester that simplifies the process of re‑test...
Auto Answer
How does Survey Tester learn to auto-answer questions? Survey Tester uses machine learning to op...
TestCase Popup not available
Q: I created a Test Case but don’t see the pop-up on the Survey Tester bar at the bottom of the p...
Dashboard showing labels in mixed languages
Why are there mixed languages on the Pages & Routing page? Reason 1: The Language Setup was not ...
Multi‑Country, Multi‑Audience Project Setup
Do we need to create separate links for each market or audience? Currently, our survey programmer...
SurveyBots are missing when I start a test run
If you don’t see the SurveyBots in the Test Survey window, or if automated testing hasn’t been en...