Forgot Password or Reset Password

I forgot my password and requested a reset email, but it has not arrived.

Check the basics

• Confirm you used the correct email address associated with your account. For security reasons, an email is sent only to a registered user in SurveyTester.
  

         

• Check if you are using the correct instance, for example free-trial.surveytester.com, or company.surveytester.com and the relevant login credentials.

• Check your spam/junk, Promotions, and other folders for the reset email (as below image).

• Check with your administrator.

• If you are still unable to login please contact support@surveytester.com